Every six months I am required to play a little game with Charter Communications. They offer me a special promotional price on my internet and cable TV that lasts for 6 months. At the end of the 6 months, I call back and renew the promotion. Obviously they expect me to forget but I just set a Google Calendar reminder a day before it expires and poof; new promotion. It’s pretty stupid but I’ve been doing it for many years. For my participation in this little dance, I get internet and basic analog cable for $44.98–which is cheaper than just internet alone. Otherwise I would just cancel cable TV altogether… which I would gladly do; HD over the air is great and more than I need.
Our little requisite dance also gives them the opportunity to try and up-sell me on their phone service… with the ridiculous notion that if somehow I spend more money on their crap, I will save more money. Whatever. But my question is: are they completely stupid or some of their customer are. Probably a bit of both.
Long story only slightly longer… if you want cheaper internet and could give a crap about cable TV, this is the way to go and only requires about 4 minutes of your life biannually.
UPDATE: I received an email in response to this post from a manager at Charter (Eric K.). He informed me that Charter now offers an internet only, 2 year contract for $29.99. As I explained to Eric, I’m not a fan of contracts or companies that use them as they’re an obvious sign of poor business practices. That said, I would also prefer to just pay a fair price for internet and lose the cable TV altogether (free, over-the-air HD is more than enough TV for me).
So I’ve signed up for this contracted $29.99/mo internet-only service and canceled TV (though it did take two calls to make it happen; the first agent stating (incorrectly) that I needed a TV service to get the deal). Maybe in the future they’ll lose the contracts and promotions and whatnot… we’ll see. For now, my dance card is full for two years.

Nate writes:
Hey this is Nate with DISH Network. I was reading over your post and thought to my self why do need to play that game with them Why cant to always get a great deal without having to call every 6 months, well now you can with DISH Network. DISH Network offers a price lock until 2013 on most of all of our basic programming packages (except Americas everything, Dish family, and welcome pack) and we also offer HD free for life so now you don’t have to pay for your HD stations.
Comment - January 27, 2011 @ 7:10 am